http-equiv="content-type">
<title>Reporting Bugs</title>
<link rel=stylesheet href="../webkitdev.css">
+ <script type="text/javascript">
+ /*
+ Copyright (C) 2006 Joost de Valk, http://www.joostdevalk.nl/. All rights reserved.
+ Copyright (C) 2006 Mark Rowe, http://bdash.net.nz/. All rights reserved.
+ Copyright (C) 2006 Apple Computer, Inc. All rights reserved.
+
+ Redistribution and use in source and binary forms, with or without
+ modification, are permitted provided that the following conditions
+ are met:
+ 1. Redistributions of source code must retain the above copyright
+ notice, this list of conditions and the following disclaimer.
+ 2. Redistributions in binary form must reproduce the above copyright
+ notice, this list of conditions and the following disclaimer in the
+ documentation and/or other materials provided with the distribution.
+
+ THIS SOFTWARE IS PROVIDED BY APPLE COMPUTER, INC. ``AS IS'' AND ANY
+ EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
+ IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
+ PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE COMPUTER, INC. OR
+ CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
+ EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
+ PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
+ PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
+ OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
+ (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE
+ OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
+
+ Script used for recognizing Safari / WebKit. A matrix of these versions can
+ be found at: http://developer.apple.com/internet/safari/uamatrix.html .
+ */
+ function parse_version(version)
+ {
+ var bits = version.split(".");
+ var is_nightly = (version[version.length - 1] == "+");
+ return {major: parseInt(bits[0]), minor: parseInt(bits[1]), is_nightly: is_nightly};
+ }
+
+ function display(id, display_style)
+ {
+ document.getElementById(id).style.display = display_style;
+ }
+
+ function get_version()
+ {
+ var regex = new RegExp("Mozilla/5.0 \\(.*\\) AppleWebKit/(.*) \\(KHTML, like Gecko\\) Safari/(.*)");
+ var matches = regex.exec(navigator.userAgent);
+ if (! matches)
+ return;
+
+ // We have detected a safari version, hide the unknown version text
+ display('unknown_version', 'none');
+ var webkit_version = parse_version(matches[1]);
+ var safari_version = parse_version(matches[2]);
+
+
+ if (safari_version.major < 100)
+ // Mac OS X 10.2
+ display('10point2', 'block');
+
+
+ else if (safari_version.major >= 100 && safari_version.major < 400)
+ {
+ // Mac OS X 10.3
+ display('10point3', 'block');
+
+ if (safari_version.major < 312)
+ // Mac OS X 10.3.8 or lower
+ display('updateto10_3_9', 'block');
+
+ else if (safari_version.minor < 5)
+ // Mac OS X 10.3.9 but not the latest Safari update
+ display('update10_3_9_safari', 'block');
+
+ else
+ // Mac OS X 10.3.9 with the latest Safari update
+ display('best10_3_9_safari', 'block');
+
+
+ } else {
+ // Mac OS X 10.4
+ display('10point4', 'block');
+
+ if (webkit_version.major == 412 && webkit_version.is_nightly)
+ // Using an old nightly
+ display('neednewnightly', 'block');
+
+ else if (webkit_version.major == 420 && webkit_version.is_nightly)
+ // Using a recent nightly, not sure which
+ display('mightneednewnightly', 'block');
+
+ else if (safari_version.major < 417)
+ // 10.4.3 or lower
+ display('updateto10_4_4', 'block');
+
+ else
+ // 10.4.4
+ display('10_4_4', 'block');
+ }
+ }
+</script>
</head>
<body>
<!--begin sidebar -->
</div>
<div id="content">
-<p>In order to report WebKit bugs you need to <a href="http://bugzilla.opendarwin.org/createaccount.cgi">sign up for a Bugzilla account</a>.
-Once you have an account you can report bugs on any product on <a href="http://www.opendarwin.org">OpenDarwin.org</a>. WebKit is one of the individual products
-listed in Bugzilla, and all of our bugs can be classified in various components under the WebKit product.
+<h3>You have found a bug? Here are 5 steps to getting it fixed!</h3>
+<ol>
+<li>
+<strong>Check your WebKit version</strong><br>
+<div id="unknown_version">
+ To make sure you're not wasting your (and our) time, you should be using the latest version of WebKit before you file your bug.
+ You should run at least Mac OS X 10.3.9 before filing bugs. Your WebKit version should be 312 or higher if you are on
+ Panther and 417 or higher if you are on Tiger. If you're running
+ Mac OS X 10.4, you could also <a href="http://nightly.webkit.org">download the latest nightly</a> build to be sure you
+ have the latest version. If you've done this and you still experience the bug, go ahead to the next step.
+</div>
+<div id="10point2" style="display: none;">
+ We're sorry, we do not accept bugreports anymore from people using OS X 10.2. To many bugs have been fixed since then. We advise
+ you to upgrade to OS X 10.4.
+</div>
+<div id="10point3" style="display: none;">
+ <div id="updateto10_3_9" style="display: none;">
+ You are using Mac OS X 10.3.8 or lower, please before filing any bugs, upgrade to Mac OS X 10.3.9.
+ </div>
+ <div id="update10_3_9_safari" style="display: none;">
+ You are using Mac OS X 10.3.9, but your Safari isn't the latest version. Please, before filing any bugs, upgrade your Safari.
+ </div>
+ <div id="best10_3_9_safari">
+ You are using Mac OS X 10.3.9, and the latest version of Safari, go ahead and file your bug!
+ </div>
+</div>
+<div id="10point4" style="display: none;">
+ <div id="neednewnightly" style="display: none;">
+ You are already using a nightly build, which is very good! A large number of bugs has been fixed since you downloaded
+ this nightly build though, so please <a href="http://nightly.webkit.org/">get the latest nightly</a>.
+ </div>
+ <div id="mightneednewnightly" style="display: none;">
+ You are already using a nightly build, which is very good! Unfortunately, we can't detect when you downloaded it, but
+ if that was more then a few days ago, please <a href="http://nightly.webkit.org/">get the latest nightly</a>.
+ </div>
+ <div id="updateto10_4_4" style="display: none;">
+ You are using Mac OS X 10.4.3 or lower, please before filing any bugs, do either of the following:
+ <ul>
+ <li>Upgrade to Mac OS X 10.4.4, or:</li>
+ <li><a href="http://nightly.webkit.org">Download the latest nightly</a>.</li>
+ </ul>
+ </div>
+ <div id="10_4_4" style="display: none;">
+ You are using Mac OS X 10.4.4, go ahead and file your bug, or if you want to <a href="http://nightly.webkit.org">
+ download the latest nightly</a> and see if your bug is already fixed.
+ </div>
+</div>
+<script type="text/javascript">get_version();</script>
+</li>
+<li>
+<strong>Search Bugzilla</strong><br>
+Now that you have the latest WebKit version and still think you've found a WebKit bug,
+<a href="http://bugzilla.opendarwin.org/query.cgi?format=specific&product=WebKit">search through Bugzilla</a> first
+to see if anyone else has already filed it. This step is very important! If you find that someone has filed your bug
+already, please go to the next step anyway, but instead of filing a new bug, comment on the one you've found. If you can't
+find your bug in Bugzilla, go to the next step.
+</li>
+<li>
+<strong>Create a Bugzilla account</strong><br>
+You will need to <a href="http://bugzilla.opendarwin.org/createaccount.cgi">sign up for a Bugzilla account</a> to be able
+to report bugs (and to comment on them). Once you have an account you can report bugs on any product on
+<a href="http://www.opendarwin.org">OpenDarwin.org</a>. WebKit is one of the individual products listed in Bugzilla, and all
+of our bugs can be classified in various components under the WebKit product. If you have registered, proceed to the
+next step.
+</li>
+<li>
+<strong>File the bug!</strong><br>
+Now you are ready to <a href="http://webkit.org/new-bug">file a bug on the WebKit product</a>. The <a href="bugwriting.html">
+Writing a Good Bug Report</a> document (also linked in the sidebar) gives some tips about the most useful information to include
+in bug reports. The better your bug report, the higher the chance that your bug will be addressed (and possibly fixed)
+quickly!
+</li>
+<li>
+<strong>What happens next?</strong><br>
+Once your bug is filed, you will receive email when it is updated at each stage in the <a href="lifecycle.html">bug life cycle</a>.
+After the bug is considered fixed, you may be asked to download the <a href="http://nightly.webkit.org">latest nightly</a>
+and confirm that the fix works for you.
+</li>
+</ol>
+<p>
+<strong>Note:</strong> <br>
+To report bugs in Safari, or WebKit bugs that may contain confidential information, please use
+<a href="http://bugreporter.apple.com">http://bugreporter.apple.com/</a>.
</p>
-
-<p>If you think you've found a WebKit bug, first <a href="http://bugzilla.opendarwin.org/query.cgi?format=specific&product=WebKit">search through Bugzilla</a>
-to see if anyone else has already filed it. If not, you are ready to
-<a href="http://bugzilla.opendarwin.org/enter_bug.cgi?product=WebKit">file a bug on the WebKit product</a>. The <a href="bugwriting.html">Writing a Good Bug Report</a>
-document (also linked in the sidebar) gives some tips about the most useful information to include
-in bug reports. The better your bug report, the higher the chance that your bug will be addressed quickly.</p>
-
-<p>Once your bug is filed, you will receive email when it is updated at each stage in the bug's <a href="lifecycle.html">life cycle</a>. After the bug is
-considered fixed, you will usually be asked to update your WebKit and try it, to make sure that the fix works for you.</p>
-
-<p>You should be running at least Mac OS X 10.3.9 before filing bugs. Your WebKit version should be 312 or higher if you are on Panther and 412 or higher
-if you are on Tiger. Look at the string below to see what version of WebKit you are running. The number is next to the word <tt>AppleWebKit</tt> followed by a <tt>/</tt>.</p>
-
-<script>
-document.write("<tt>" + navigator.userAgent + "</tt>");
-</script>
-
-<p>If you are running an earlier version then your bug may have been fixed. Please upgrade if possible before filing bugs that may have already been fixed. </p>
-
-<p>To report bugs in Safari or WebKit bugs to Apple that may contain confidential information, use <a href="http://bugreporter.apple.com">http://bugreporter.apple.com/</a>.</p>
</div>
</body>
git://git.webkit.org / WebKit-https.git / commitdiff